5G, the first generation of mobile networks, is finally here. With 5G phones expected to become more widely available towards the end of 2019, 5G is set to quickly become one the most … Read more5G: A Retail Revolution?
Over the many years I have been working with businesses to help them deploy a new commerce platform or replace their current one, time and … Read moreThe 9 most common reasons why ecommerce replatforming projects stall
Retail change is constant now, driven by consumer technology’s rapid evolution – which means that shoppers expect a more personal, engaging, and convenient interaction with … Read more3 steps to help you stay ahead of retail change
An omnichannel customer experience remains the holy grail for many businesses – yet in my experience, just like the holy grail, for most companies it … Read moreOmnichannel: Why are so many businesses STILL failing to deliver it?
There is no doubt that customer expectations have changed dramatically in recent years. And when I say the customer, I am talking about you (yes … Read moreKeeping up with the modern customer
2018 has been one of the toughest years in retail for many businesses so it’s not surprising that new research, carried out in partnership with … Read moreThe State of Digital Transformation in Retail [stats]