Transforming the digital experience for Furniture Villages and its customers
The Salesforce Commerce Cloud solution is a true cloud commerce platform that gives retailers full control of their digital trading and merchandising execution, without having to worry about technical infrastructure or hosting.
The platform is a robust, highly available, multi-tenant system that provides commerce capability for leading brands such as Adidas, Clarins, Converse, House of Fraser, Lacoste, Panasonic and Puma. It is quick to deploy, and due to their business model, reduces the need for large upfront investments in financial or technical resources.
Why Salesforce Commerce Cloud
These are just a few of the reasons why we recommend Salesforce Commerce Cloud for retailers, but they have to be right for our customer and their business. Contact us to discuss what is right for you.
Focus on what’s important
It allows retailers to focus on retail (and not technology). Retailers can focus on trading and merchandising and not worry about training internal teams on how to host and manage technical operations, worry about server capacity or up-time management.
As the solution is in the cloud, new innovations and releases are constantly being made which require minimal enablement to make immediate use of, meaning you are always on the latest version.
Best practice features roadmap
Salesforce constantly has visibility of its platform and how customers and partners leverage the solution. They analyse this to feed ideas into their features roadmap where they see common trends or features that will benefit inclusion in the core offering.
Joint success model
Their license model is structured so that you pay as you sell, so Salesforce Commerce Cloud ensures each customer has optimal trading conditions on the platform, as well as a team of retail consultants to assist with increasing conversion and revenue using their platform.
There are many technical solution partners that provide integrations or augmented feature services to the Salesforce Commerce Cloud platform that can be easily leveraged to enable accelerated feature deployment and solution innovation.
The platform is managed by the vendor, ensuring a fast response and minimal downtime for any issues or preventative maintenance. The infrastructure also supports large spikes in traffic with ease, meaning no capacity planning by the retailer is needed.
Liberty, the iconic London department store, selected Greenlight Commerce to help the fashion and lifestyle specialist grow its digital presence online and in-store, using Salesforce Commerce Cloud.
As part of a £1 million investment to enrich the digital and in-store experience, Greenlight Commerce delivered a next generation website for Furniture Village using the Salesforce Commerce Cloud platform.
Based on what we call the 4 ‘D’s: Discover, Design, Delivery, Deploy – our approach takes the best of current modern software creation and delivery practices to allow for a coherent, low risk and highly innovative strategy for delivering eCommerce projects on-time and on-budget.
77% of digital marketers say their platform hampers efforts to deliver year-on-year growth.