The 9 most common reasons why ecommerce replatforming projects stall

Over the many years I have been working with businesses to help them deploy a new commerce platform or replace their current one, time and time again we find projects stall before they’ve even started. In the fast paced environment of eCommerce and changing customer expectations, project delays compound challenges for business. Not only do…

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3 steps to help you stay ahead of retail change

Retail change is constant now, driven by consumer technology’s rapid evolution – which means that shoppers expect a more personal, engaging, and convenient interaction with the brands they do business with. To rise to this challenge, retailers and brands need to transform their businesses, and part of this process means looking to the future. Looking…

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Omnichannel: Why are so many businesses STILL failing to deliver it?

An omnichannel customer experience remains the holy grail for many businesses – yet in my experience, just like the holy grail, for most companies it remains just out of reach. I came across a recent survey of 500 IT and business decision-makers that reveals that 82% of retailers are committed to implementing a data-centric strategy in the…

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The State of Digital Transformation in Retail [stats]

2018 has been one of the toughest years in retail for many businesses so it’s not surprising that new research, carried out in partnership with InternetRetailing, reveals that two thirds of the UK Top500 retailers see digital transformation as crucial to their business, while a further quarter rank it as important. The report, Customer-centric commerce:…

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Guest Blog: Tips to prepare for Black Friday and Christmas 2018

Sangeetha Narasimhan, EMEA Marketing Director at our partner, Ingenico Payments, shares how with a little planning this summer, small and medium retailers can get ahead of the biggest shopping season of the year. Online retailers all over the UK are preparing for what’s tipped to be the UK’s biggest ever online spending splurge – Black Friday…

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Electrical Wholesale: The Top 10 eCommerce capabilities to drive the most online success

The growth of online sales is apparently the greatest business concern for wholesalers, according to research conducted on behalf of the Electrical Distributors’ Association. While it’s clear that wholesalers largely realise the importance of delivering a multi-channel commerce experience, very few are able to offer their customers fully functional eCommerce. It’s no longer enough to…

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